Resume

Senior User Experience Designer - Walmart Feb. 2019 — Present

• Led Site Merchandising UX for Walmart, helping internal site merchants plan, execute and optimize their business units. Improved the user experience of the internal CMS tool (Tempo), streamlining and automating workflows resulting in increased efficiency in redundant tasks.
  
  

• Led user experience for Walmart’s conversational AI platform to enable voice commerce. Reducing friction in allowing developers and other teams to build new voice and conversational applications on platforms such as Google Assistant, Apple Siri and Samsung Bixby.

Senior User Experience Designer - Accesso formely TE2 Apr. 2018 — Feb. 2019

• Led the mobile design on both iOS and Android of personalized, location-based experiences for the hospitality, theme park, and entertainment industries, enhancing guest engagement and satisfaction.
  
  

• Conducted user research, usability testing, and iterative design to optimize the guest journey and improve overall user engagement.
  
  

• Developed scalable design systems to support diverse client needs, ensuring consistency and adaptability across multiple brands and environments.

Staff User Experience Designer - Qualcomm Jul. 2017 — Feb. 2018

• Focused on designing and improving digital interfaces, tools, and systems that employees use for internal operations and technology management.
  
  

• Analyzed current workflows to identify pain points or inefficiencies, then design solutions that enhance productivity through better UX.
  
  

• Shaped how employees interact with internal digital tools, making sure they are efficient, intuitive, and aligned with the company's technological goals.

  
  

Lead User Experience Designer - GoPro Apr. 2014 — Apr. 2017

• Led the design of seamless user experiences for GoPro’s connectivity features, including wireless pairing, cloud uploads, and mobile app integrations. Collaborated with engineering, product, and design teams to optimize the connection flow between cameras, mobile devices, and cloud services.
  
  

• Conducted user research and usability testing to enhance the connectivity experience, reducing friction and improving reliability for users.
  
  

• Responsible for multi-platform hardware and software on boarding across GoPro's camera line including HERO3+, HERO4, HERO+, HERO4 SESSION, HERO5 Session, HERO5 Black.

User Experience Designer - Porch Jul. 2013 — Apr. 2014

• Designed and optimized user interfaces for the Porch platform, improving the homeowner, service professional, and real estate user experiences.
  
  

• Developed seamless cross-platform experiences for web and mobile, including service discovery, booking flows, and professional profiles.
  
  

• Collaborated with product and engineering teams in an agile environment to enhance onboarding, communication systems, and conversion funnels.

Senior Visual Designer - The Active Network Apr. 2012 — Jun. 2013

• Led the design and visual development of digital products, creating engaging and user-friendly interfaces for event registration, management, and participation platforms. Collaborated with cross-functional teams to establish and maintain a cohesive visual identity across web and mobile platforms.
  
  

• Developed high-fidelity wireframes, prototypes, and visual assets to optimize user experience and improve conversion rates.